Shipping policy

At Sat Kartar Shopping Limited, we understand the importance of the timely delivery of your orders. That's why we work with reliable shipping carriers to get your products to you as quickly and safely as possible. Below you'll find everything you need to know about our shipping policies.

Order Processing Time

We strive to process all orders within 3 business days from the time they are placed. During high-volume periods (such as holidays or sale events), processing time may be slightly longer. 

If there is any delay in processing your order, we will notify you via email.

Shipping & Delivery Time

We usually ship your order within 5 business days after order confirmation.

The estimated delivery time is 10 business days, depending on your location and courier service availability.

Please note: Delivery timelines may be affected by external factors such as public holidays, lockdowns, or extreme weather changes.

Exchange Shipping & Delivery

For exchange requests, the new item will be shipped within 3 business days after receiving the returned product and typically delivered within 7 business days thereafter.

Order Changes and Cancellations

If you need to make changes or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that we may not be able to make changes or cancel your order once it has been processed.

Shipping Address

Please ensure that your shipping address is correct and complete when placing your order. We are not responsible for orders that are shipped to an incorrect or incomplete address.

Lost or Damaged Packages

In the event that your package is lost or damaged during shipping, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue and get your order to you as quickly as possible.

If you have any questions about our shipping policies, please don't hesitate to contact us. We're here to help!